Pricing & Payment

Effortless Delivery · Reliable Service · Peace of Mind

At Vincentnest, we aim to deliver a seamless, transparent, and secure checkout experience. Please review the following details to better understand how payments, pricing, promotions, and tax work on our website.

1. What Should I Do If My Credit Card Is Declined?

If your credit or debit card is refused at checkout, please:

  1. Double-check that all information entered is correct (billing address, card number, expiration date, CVV).
  2. Try another card if the issue persists.
  3. Contact your card provider—banks sometimes block transactions for security reasons.
  4. If you believe the issue may be on our end, please reach out to Customer Service for assistance.
  5. You may also try an alternative payment method at checkout.

Your security and smooth shopping experience are our priorities.

2. Why Isn’t My Coupon Working?

Several factors may prevent a coupon from applying:

  • The coupon has expired.
  • The coupon was already used on a previous order.
  • Only one coupon can be applied per order.
  • Coupons cannot be used on shipping or service fees.
  • Some coupons exclude limited-time promotions or clearance items.
  • Certain coupons apply only to specific product categories.
  • Minimum purchase requirements or maximum discount limits may apply.

If none of the above explains the issue, feel free to contact us through Live Chat or email us at support@vincentnest.com.

3. What Payment Methods Do You Accept?

We accept secure and flexible payment options, including:

  1. Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
  2. PayPal
  3. Affirm – Buy Now, Pay Later (U.S. only)
  4. Afterpay – Interest-free installment payments (U.S. only)

Your financial information is encrypted and protected throughout the checkout process.

4. Vincentnest Price Match Policy

Our Commitment

We believe in offering exceptional value—premium craftsmanship, modern design, and fair pricing without compromising experience or quality.

30-Day Price Match Guarantee

If an item you purchased at vincentnest.com goes on sale on our own website within 30 days of your purchase, we will refund the price difference.

Exclusions

The following items are not eligible for price matching:

  • Clearance items
  • Flash deals
  • Vincentnest special event promotions
  • Thursday/limited-day exclusive deals
  • Bundle promotions (e.g., “Buy Together”)
  • Items outside the 30-day window

    Requirements

    To be eligible:
  • The item must be identical (same model, color, size, etc.).
  • The item must have been purchased from vincentnest.com.
  • The item must be in stock when the request is submitted.

    Vincentnest reserves the right to interpret and apply the terms of the Price Match Policy.

4. Vincentnest Price Match Policy

Sales tax is required by law and varies depending on your state.
Some product categories are taxable in certain states while others are not.

If your state mandates sales tax for the category of your purchase, it will automatically apply during checkout.